Privacy Policy

This Privacy Policy describes how Livienn (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. Livienn is powered by BRANDIFY LTD, a company registered in the UK.

Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

Device Information
Examples of Personal Information collected:

  • Version of web browser
  • IP address
  • Time zone
  • Cookie information
  • What sites or products you view
  • Search terms
  • How you interact with the Site

Purpose of collection:

  • To load the Site accurately for you
  • To perform analytics on Site usage to optimize our Site

Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:
Shared with our processor Shopify, and our advertising networks Facebook, Bing, and Google.

Order Information
Examples of Personal Information collected:

  • Name
  • Billing address
  • Shipping address
  • Payment information (including credit card numbers)
  • Email address
  • Phone number

Purpose of collection:

  • To provide products or services to you to fulfill our contract
  • To process your payment information
  • Arrange for shipping
  • Provide you with invoices and/or order confirmations
  • Communicate with you
  • Screen our orders for potential risk or fraud
  • Provide you with information or advertising relating to our products or services in line with your preferences

Source of collection:
Collected from you.

Disclosure for a business purpose:
Shared with our processor Shopify, marketing partners Google, Facebook, Bing, and order management tools for shipping services.

Customer Support Information
Examples of Personal Information collected:

  • Name
  • Billing address
  • Shipping address
  • Payment and order information

Purpose of collection:
To provide customer support.

Source of collection:
Collected from you.

Minors
The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at contact@livienn.com to request deletion.

Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with Klaviyo, our marketing partner.

You can opt out of targeted advertising by:

  • FACEBOOK
  • GOOGLE
  • BING

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Third Party Pixels and Cookies
When you visit our website, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

By using our Service, you agree that we and our third-party partners may store, sell, port, combine with other data, monetize, utilize, and otherwise use your personally identifiable information as described above. Visitors can express their choices for display advertising through platforms like the Digital Advertising Alliance or the Network Advertising Initiative.

Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Cookies
We use cookies to improve your browsing experience. You can control and manage cookies through your browser settings, but please note that removing or blocking cookies can negatively impact your user experience.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy regularly.